Information we collect
We may collect your name, contact information, mobile telephone number, account and reservation information, communication preferences, messaging-consent records, and information you provide while using our services.
How we use information
We use information to operate our warehouse and auction services, administer accounts, manage reservations and pickups, send requested pickup-assignment and operational alerts, respond to support requests, maintain security, and comply with legal obligations.
Shopping and optional analytics
We use Stripe to process online payments and Shippo to obtain shipping quotes. Relevant order and delivery details are shared with these providers to fulfill your request. Card entry takes place on Stripe’s checkout.
If you allow analytics cookies, Google Analytics measures public page visits, product selections, auction-link clicks, and viewed sections. Our custom tracking does not include form contents or customer account, order, and request pages. PostHog also measures public browsing with heatmaps and masked session recordings. We mask page text and inputs, exclude customer forms and private pages, and do not attach your account identity to these recordings. You can change your choice with Cookie preferences on shopping pages. Analytics consent and email or SMS marketing consent are separate.
Mobile information
We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties or affiliates for their marketing or promotional purposes. We may provide information to communications providers and other service providers solely to deliver the services you requested, or when required by law.
Text-message choices
DealFW Pickup Alerts sends operational SMS or MMS messages to employees who have already authorized DealFW to text them. No additional opt-in through the employee dashboard is required. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is voluntary and is not a condition of employment or access to the dashboard.
Retention and security
We retain information only as reasonably necessary for operations, compliance, and dispute resolution. We use reasonable administrative and technical safeguards, but no method of electronic storage or transmission is completely secure.
Contact
Questions or requests may be sent to support@dealfw.com. Read the DealFW Pickup Alerts Terms.